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Hi Kat. One of the challenges I've found in calling out/fixing mistakes in Yapster is not always having adequate data available to shine a bright light on issues that worry me (I have tried to fix this going forward by making management information a core part of scoping new platform features and business processes - but historically I was much less disciplined). What do you do when you sense something is wrong, but realise it may take you months to reach 'certainty' on root cause(s) and solution? Thanks!

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